This Privacy Policy document describes what information is collected and how it is used by Queue Portal SaaS, operated by InfyOm Technology.
If you have additional questions or require more information about our Privacy Policy, please contact us.
This Privacy Policy applies only to our online activities and is valid for visitors and customers using our platform. This policy does not apply to any information collected offline or through other channels.
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why it is required, will be clearly stated when we request it.
If you contact us directly, we may receive additional details such as:
Your name
Email address
Phone number
The contents of your message and/or attachments
Any additional information you voluntarily provide
When you register for an account, we may collect:
Name
Email address
Profile image (optional)
Company or business details (if applicable)
We may also collect limited non-personal information automatically, such as browser type, IP address, device information, and usage analytics.
We use collected information to:
Provide, operate, and maintain our queue management platform
Manage user accounts and authentication
Improve and personalize user experience
Communicate updates, announcements, or customer support responses
Process payments through trusted third-party gateways (Stripe, PayPal, or manual processing)
Prevent fraud, abuse, or unauthorized access
Analyze traffic and system usage to enhance performance
Queue Portal SaaS follows standard log file procedures. These files log visitors when they access the website. The collected data includes IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring/exit pages, and number of clicks.
This information is not linked to personally identifiable data and is used for analyzing trends, administering the site, and tracking aggregate behavior.
We use cookies and similar technologies to store preferences, manage sessions, and track website activity to enhance the user experience.
You can manage or disable cookies via your browser settings.
We integrate with trusted third parties, such as:
Stripe and PayPal for payment processing
Each of these services has its own privacy practices. We recommend reviewing their privacy policies for more information.
If you are a resident of the European Economic Area (EEA), you have the following rights:
Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request erasure of your data (subject to legal obligations)
Restriction: Request to limit processing under certain conditions
Objection: Object to our data processing
Portability: Request transfer of your data to another organization
Under the CCPA, among other rights, California consumers have the right to:
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We are committed to protecting children’s privacy. Queue Portal SaaS does not knowingly collect personal data from children under 13.
If a parent or guardian believes that a child has provided such information, please contact us immediately, and we will remove it promptly.
We implement reasonable technical and organizational measures to protect user data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
📧 contact@infyom.in
🏢 InfyOm Technology, India
